Field Support
OVERVIEW
Our anytime-anywhere approach is based on understanding that experiences are not about quantity, rather timing and quality.
We help you attain deeper insights on customer behaviour and preferences. Using external and internal data sources, including alternative data such as bureau records and digital footprints, we pull information together to create valuable insights on your customer behaviour.
We use these insights to develop a scoring model, segment customers, predict probability to pay, and design tailored approach to manage each customer.
Our end-to-end debt collection outsourcing services include:
• Early and Late Stage Debt Collections
• Data Validation and Customer Tracking Services
• Dispute Management and Resolution
• Repossession of Assets