Customer Maintenance

OVERVIEW

The delivery of excellent customer care is another critical factor in the success of any organization. Customer service that is efficient, providing real time solutions and ensuring customer delight will ensure a satisfied, happy and loyal client base, and will attract positive referrals. FCR empowers your business with customer relationship management through its efficient customer services tailored for your every need.

FCR inbound & outbound services support including helpdesk, query management, delivery management, refunds & recall management.